As of February 26, 2025, Telstra has officially ended its Platinum Technical Support service, leaving millions of customers — including seniors, home users, small businesses, and remote workers — without technical help.
We’ve stepped in as a reliable, affordable alternative to Telstra Platinum Support.
We provide expert remote and onsite IT support with Pay-As-You-Go pricing. No subscriptions. No lock-ins.
PCTechSupport.com.au gives you complete flexibility. You only pay when you need help — no ongoing fees.
Perfect for:
Whether you're dealing with Wi-Fi issues, email problems, slow devices, or printer setup, we’re here to help — affordably and reliably.
For Home Users:
For Small Businesses:
We cover devices and apps that Telstra no longer supports, including:
Whether you’re struggling with a slow PC, setting up a new tablet, or need data recovery— we’re ready to help.
You don’t need to sign up for expensive monthly plans or subscriptions.
With PCTechSupport.com.au, you get:
Or visit PCTechSupport.com.au and send us a message.
Telstra discontinued its Platinum Support services on February 26, 2025, leaving customers without access to technical help. Telstra has not offered a direct replacement service.
Yes! PCTechSupport.com.au is a trusted alternative, offering expert help without subscriptions. We provide remote and onsite IT support Australia-wide.
No. Our support is Pay-As-You-Go. You only pay when you need help — no monthly fees or locked-in contracts.
Absolutely. We specialize in patient, step-by-step guidance for seniors and beginners. Our team is friendly and easy to talk to.
We offer transparent, competitive pricing. You’ll receive a quote before any work begins. No surprises — just great value.
We help with:
Yes! We offer small business IT services including network setup, cloud migration, Microsoft 365, Google Workspace, cybersecurity, backups, and ongoing support.
Yes! We offer evening, weekend, and public holiday support. You don’t have to wait until Monday.
Just call 0456 360 381 or visit PCTechSupport.com.au to submit a request. We’ll take care of the rest.
Telstra may have stepped away, but we’ve stepped up.
With PCTechSupport.com.au, you get:
📞 Call 0456 360 381
🌐 Visit PCTechSupport.com.au
📧 Or message us for a fast callback.
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